B a r b a r a  B a n t h i e n

PURCHASING INFORMATION

Please contact me

By e-mail: barbara@banthien.com

By phone: (415) 306-4076

I will send you a PayPal Email Invoice that enables you to use a credit card, debit card, or other payment methods securely. You can also pay by check. Contact me and we can make arrangements.

SHIPPING
Shipping is by Fed Ex Ground unless otherwise requested.  
Shipping and handling on all unframed prints is a flat fee of $20.00.
A street address (not a PO Box) and a phone number are required.

Framed prints, original works and all international shipments:
Due to variations in weight, size and distance, I will quote you a shipping price once you specify which piece(s) you are purchasing and where it is to be shipped.

IN CASE OF DAMAGES
All Shipments are sent insured against loss or damage.  If your package appears damaged, or if upon opening it you find the artwork damaged, notify me immediately so that I can notify the carrier and have it picked up.  Please do not discard the box or packing materials.  If a print gets damaged, a replacement will be sent to you at no additional charge for shipping.  If an original piece is damaged we can make other arrangements at that time.

14 DAY APPROVAL PERIOD
I work very hard to assure that the images on this website represent my artwork, and my clients generally find that the art they receive is what they expected or better. If for any reason this is not the case with you, notify me within 14 days after receiving your artwork if for any reason you want to return it.  I ask that it be returned in the original shipping container and packed with care, and that it be in the same condition as received. Contact me for shipping instructions.  Once I receive the returned artwork, I will send you a complete refund of the cost of the art. You will be responsible for all shipping costs.